Refund and Returns Policy

Effective Date: [Insert Date]

At FahimTech, we strive to provide the highest quality services and customer satisfaction. If you are not satisfied with your purchase, we are here to assist you. Please read our Refund and Returns Policy carefully to understand your rights and options.

1. General Information

Our refund and return policy applies to the services and products offered on www.fahimtech.us. The policy outlines the conditions under which you may request a refund or return, and the steps you need to take to do so.

2. Eligibility for Refunds

Refunds are only available for services that meet the following criteria:

Subscription-based Services: If you have purchased a service subscription from FahimTech, you may request a refund within 7 days of the initial purchase, provided that you have not used or accessed the service. If the service has been accessed or used, no refunds will be issued.
Service Disruption or Failure: If a technical issue on our end prevents you from accessing the service you have purchased, you may be eligible for a refund or credit, depending on the circumstances. This must be reported within 7 days of the issue occurring.
Error in Billing: If you believe you have been charged incorrectly (e.g., for the wrong plan, duplicate charges), please contact us immediately, and we will resolve the issue promptly.

3. Non-Refundable Items

The following purchases are non-refundable:

Services or products that have been accessed, used, or fully delivered.
Fees for custom services, setup fees, or any additional services that are beyond standard offerings.
Purchases made through third-party platforms.

4. How to Request a Refund

To request a refund, please follow these steps:

Contact us at support@fahimtech.us with the following information:
- Your order number or subscription ID
- A brief explanation of why you are requesting a refund
- Any supporting documentation or evidence (e.g., screenshots of issues, billing statements)
Our support team will review your request and respond within 3-5 business days.
If your refund request is approved, it will be processed within 7-10 business days to your original payment method.

5. Exchange and Return Policy

Currently, we do not offer exchanges or returns for services provided by FahimTech. If you have purchased a service and are unsatisfied with the results, please contact us to discuss possible resolutions, such as adjustments, technical support, or service improvements.

6. Processing Refunds

Once a refund is approved:

Refunds will be processed to the original payment method.
Depending on your bank or payment provider, it may take several business days for the funds to be reflected in your account.
A refund may be issued as a credit for future use instead of a direct cash refund, at our discretion, based on the situation.